Who we are

Vietnam gate trading provides trading and sourcing services, helping businesses find, purchase, and ship products reliably and efficiently. This policy applies to personal data we process through our website, email, and enquiry forms.

Privacy details

Key information about what we collect and why. For any questions, contact us via the details on our Contact page.

What personal data do we collect?

Information you provide when you contact us (such as name, company, email address, phone number, message content), plus any details you share about your sourcing or shipping requirements.

What data is collected automatically?

Basic technical data such as IP address, device and browser information, pages visited, and approximate location derived from IP. This helps us keep the site secure and understand usage trends.

Why do we process your data?

To respond to enquiries, provide quotes/consultations, manage client relationships, coordinate services, improve our website, and protect against fraud and misuse.

What is our legal basis?

Depending on the context, we rely on legitimate interests (running and securing our business), taking steps at your request before entering a contract, performing a contract, and/or compliance with legal obligations.

Do we share data with third parties?

We may share data with service providers who help us operate our website and communications (e.g., hosting, email, analytics) and with logistics/operational partners when needed to deliver services—only as necessary and subject to appropriate safeguards.

How long do we keep your data?

We keep personal data only as long as needed for the purposes described above, then delete or anonymise it, unless we must keep it longer to meet legal, accounting, or regulatory requirements.

Your rights

Your choices and controls

You may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. You can also request a copy of your data. To exercise your rights, contact us and we’ll respond in line with applicable data protection law.

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